The doctor only sees the information you provide in the online assessment, excluding personal details like your email address or phone number. The doctor can then only contact you via the chat function. The chat is completely private and can only be seen by you and the doctor.
What information is shared with the doctor, and how is it kept secure and private?
Articles in this section
- What information is shared with the doctor, and how is it kept secure and private?
- Can I ask for clarification if I don't understand something in the doctor's advice?
- How can I change my answers if I have entered something incorrectly?
- What happens if a doctor decides not to provide a product recommendation?
- How long will it take to receive my personalised advice?