If the verification is unsuccessful, you can try again. Your request will remain pending until the verification is completed. Please make sure to complete the verification within 6 days, otherwise your order will be cancelled automatically. If you are unable to complete the verification, please contact our customer service team, who will be happy to assist you further.
What if my ID verification is unsuccessful?
Articles in this section
- How does the ID verification work?
- Why do I need to verify my ID with SeeMe-nopause?
- Which identity documents can I use for the ID verification?
- When do I need to verify my ID?
- Will my identity document be stored?
- What happens if I do not verify my ID?
- Can I complete the ID verification later?
- What if my ID verification is unsuccessful?
- Do I need a smartphone for the ID verification?
- Who processes my data during the ID verification?