Please note that if your package has been shipped from the pharmacy and you wish to cancel the order, you will not receive a refund under any circumstances. Prescription medicines that are returned are prohibited from re-entering the pharmaceutical supply chain and are, consequently, destroyed. Therefore, no refund will be made.
Over-the-counter products can be returned to the pharmacy within 14 days of receipt. Once we receive the product, you will receive a refund (excluding shipping costs) in the original form of payment. Prescription medicines cannot be returned.